Privacy Policy

1. Who we are

Taprave Ltd ("Taprave", "we", "us", "our") is a company registered in England and Wales (company number 15518364), with offices at 4th Floor, Centenary House, Salford, Manchester M50 1RF. We are the data controller for personal data you submit through this website.

Questions? Email support@taprave.co.uk.

2. Data we collect

• Enquiry data — name, business, email, phone, service interest and goals you submit through our forms.
• Communications — messages sent by email, WhatsApp or phone.
• Technical data — IP address, browser, device and pages viewed via privacy-respecting analytics.

3. How we use your data

• To reply to your enquiry and provide a proposal (lawful basis: your consent / steps to enter a contract).
• To provide our services once engaged (lawful basis: contract).
• To improve our site and services (lawful basis: legitimate interests).
• To comply with legal, tax and accounting obligations (lawful basis: legal obligation).

4. Who we share it with

We only share data with processors needed to run our business:

• Hosting and database infrastructure (EU/UK regions where possible).
• Email and communication tools.
• Analytics tooling.

We never sell your data.

5. How long we keep it

Enquiry data is kept for up to 24 months after last contact, unless you become a client — in which case we retain records for 7 years to meet UK tax and accounting rules.

6. Your rights

Under UK GDPR you have the right to access, correct, delete, restrict or object to processing of your data, and to withdraw consent at any time. Email us to exercise any of these rights.

You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies

See our Cookie Policy for how we use cookies and similar technologies.

8. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent change.