Six promises we make every client, in writing, from day one. Nothing clever. Just how a proper agency relationship should look.
Every report, every call, every email — in plain English. If we say it, we can explain it. If we can't explain it, we won't say it.
You won't get a 40-slide dashboard PDF. You'll get one page: what we did, what worked, what we're changing.
You know exactly what you pay before you start. No surprise invoices, no ‘additional scope' letters, no percentage-of-spend games.
Ad budget is separate and billed by the platforms directly, on your own account. Our fee is a flat monthly number.
Answered by real people in Manchester. Same team every month. No offshoring, no juniors passed your account, no ticketing queue.
You'll have direct WhatsApp to the person doing the work. Not an account handler who forwards it on.
One page. Sent by the 5th of the following month. Same format every time so you can compare month on month at a glance.
If we didn't hit what we said we'd hit, we say so — and what we're doing to change it.
When something isn't working, when to pause spend, when you don't need us — we'll tell you. That's the whole basis of the relationship.
Short-term uncomfortable, long-term the only way to earn trust worth keeping.
3 months initial, then rolling monthly. Cancel with 30 days' notice. No exit fees, no data hostage, no ‘just one more call' pressure.
Everything we build lives in your accounts — your ad account, your CRM, your website, your domain.
Book a free call. We'll walk you through the pledge and how it looks in practice.
